We take pride in the quality of our handcrafted products. However, if you face an issue, we’re here to help.
Eligibility for Returns
- Returns are accepted only in case of damaged, defective, or wrong products delivered.
- You must raise a return request within 48 hours of delivery by contacting our support team with images of the product.
- Products must be unused, unwashed, and in original packaging to qualify for a return.
Non-Returnable Items
- Customized, personalized, or made-to-order products.
- Items purchased during clearance or final sale.
Refund Process
- Once your return is approved, refunds will be initiated to your original payment method within 7–10 business days.
- In some cases, we may offer store credit or a replacement product instead of a refund.
Return Shipping
For other reasons (like change of mind), return shipping charges will be the customer’s responsibility.
If the return is due to damage/defect from our side, shipping costs will be borne by us.